Ticket Information

Whether it’s date-night, an evening out with friends, or an event for the whole family – there’s nothing like a Springfield Symphony Orchestra concert! Single tickets are available for all performances.

All regular season SSO Concerts are held at Springfield Symphony Hall (34 Court Street, Springfield MA 01103), a classic 2,600 capacity theater renowned for its “perfect acoustics” and Greek Revival architecture.

Tickets will be available online and at the SSO Box Office at 413.733.2291.

Print @ Home tickets: With print-at-home delivery, patrons no longer have to worry about lost or misplaced tickets. Simply print your tickets at home or have them scanned directly from your mobile device. (By turning up the brightness on your phone screen you’ll be able to scan your ticket barcode quickly and easily, getting you into the venue quicker.)

Advance Youth Tickets (ages 4-17) are ½ price with the purchase of an Adult ticket.

We are proud to participate in the Card to Culture program, a collaboration between Mass Cultural Council and the Department of Transitional Assistance, the Women, Infants & Children (WIC) Nutrition Program, and the Massachusetts Health Connector, by broadening accessibility to cultural programming. 

Single Ticket Refunds/Exchanges: Tickets are non-refundable. If you cannot attend a concert, you may donate your ticket to the SSO for a tax receipt. To receive tax credit, donated tickets must be called in to or emailed to the SSO office at 413-733-2291 or boxoffice@springfieldsymphony.org by 4pm on the day of the concert.

Gift Certificates: Gift Certificates: The SSO sells gift certificates which are good for ticket amounts, season ticket amounts, or by dollar amount. To purchase a gift certificate, call the SSO office at 413-733-2291. Gift Certificates have no monetary value and cannot be exchanged for cash.

Performance Policies

Late Seating: Those arriving late to a performance will be asked to wait for an appropriate time to enter the house and will be seated in the rear of the Hall between works, at the discretion of the House Manager, so as not to disturb fellow audience members or the orchestra. Patrons will be allowed to return to their ticketed seats during intermission. Those who wish to leave before the end of the concert are requested to do so between works, so as not to disturb others.

Children:  Children over the age of 4 years are welcome at Springfield Symphony Hall on SSO concert nights. All children must have a ticket for the performance.

Hearing Devices: A limited number of hearing devices are available for each concert. Please stop by the Box Office window at Symphony Hall between 6pm and 7:30pm on concert night to borrow one.

Parking at Symphony Hall and Transportation

For SSO patrons, free concert night parking is always included with your concert ticket at I-91 South Springfield Parking Authority (SPA) parking garage at 1620 East Columbus Avenue, Springfield MA. Simply scan the barcode on the parking ticket upon exiting any of these garages after the concert, and the parking is on us.

When other downtown events coincide with concert nights, we suggest planning to arrive earlier than usual to allow time for possible re-direction to an alternate parking facility. In the event that the I-91 South garage becomes full, you should proceed to North garage.